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The quality management system is an integral part of the business policy of Carbo d.o.o and all activities on its establishment, maintenance and further improvement are harmonized with the requirements of ISO 9001:2008, ISO 14001:2005 and relevant laws. The policy of Carbo d.o.o is to apply modern manufacturing principles and improve the quality of products, services and work processes. |
As the top priorities, the following objectives have been set in the core activities of Carbo d.o.o.:
– Customer satisfaction in the first place and nurturing partnerships through mutual exchange of experiences, knowledge and common approach to solving potential problems, – High level of professional relationship with suppliers, partners and all stakeholders, – Constant development and improvement of products, services and own work and business processes, – Establishment of good internal and external communication with a view to transferring values, knowledge and information, – Collecting, recording and analyzing data that are important for the improvement and promotion of all work processes. |
We care about safety and environment protection and in this regard: – We constantly train our staff members and raise awareness of the importance of environmental protection; – We constantly train our people to prevent pollution, save resources and continuously improve the environmental protection system. We emphasize and recognize the specific characteristics of each business partner and user. Furthermore, we focus all our attention on the analysis of their requirements and establish a unique professional relationship of trust and long-term cooperation. All our staff members are familiar with the quality policy and it is published in conspicuous places in our organization. |